FAQs

We are asked frequently the following questions in connection with the keyboards and mice, the answers should help you to get some first information at any time, but please do not hesitate to ask us directly for further or supplementary information by emails or phone calls.

We are looking forward to the dialogue with you!

  • Are the silicone keyboards/mice antibacterial/antimicrobial?
    Yes, they are with professional nano silver antibacterial treatment technology, for the professional medical applications, effective for removing germs and bacteria, JIS Z 2801:2000 Antimicrobial SGS test passed.
  • Are the wired keyboards/mice available with the sealing USB cap?
    Yes, the USB cap is optional for the wired USB silicone keyboards & mice.
  • Is the USB cap antibacterial too?
    Yes, it is.
  • Are the wired sealed silicone keyboards & mice IP68 waterproof?
    Yes, they are 100% sealed,  IP68 washable.
  • Are the keyboards & mice with CE, FCC, ROHS certificates?
    Yes, they are. We have many branded OEM customers from Europe and USA, and with IC, WEEE certificates too.
  • Can the keyboards & mice with customers’ logos?
    Yes, logos are available. One-color or three-color personalized logo.
  • How about the different customs language layout for the keyboards?
    Any language is available.
  • What is the package?
    It is with standard packing: brown/white box inside the brown carton, no wood involved. Or customers can use their own designed gift box. Or we can help customer to put the personalized sticker on the box.
  • What is the warranty time?
    Standard 1 year, but can be with  extended with different prices.
  • Where to find the distributor?
    We have the distributors in Europe and in American as well. Please contact us for details.